Sales Operations Director
Michael joined Apelby while finishing his university degree in 2009, therefore he got proper training and all the experience on Apelby soil. Starting as an Account manager he started handling existing accounts and building the first relationships with telecom companies. After 3 years of gaining detailed knowledge of systems, routing and destinations he also became the Destination Manager and played the key role in decision making process of routing in order to ensure only high quality termination for the clients. He also brought a working swap model and many other features that helped Apelby to grow. Now he is Head of Commercial Routing & Sales Operations, leading the team responsible for routing, pricing, business support and reporting.